Saturday, January 29, 2011

F.A.Q.

Hullo!

Here's a bit of info regarding the Sweet Life Kitchen Sweet shop that may be helpful!

Q: How do I place an order?

A: The easiest way is to email us! info(at)sweetlifekitchen.com
Please include the date you need your order, weather you will be picking up or prefer info on delivery/shipping options, the type of sweet you are interested in and the approximate quantity. We do our best to return all inquiries with in 1 business day of receipt, but almost always get back to you the same day whenever possible! You can also call and leave a message for Beth at 310-989-1521, with all the same info as above, be sure to include your first and last name and repeat your phone number TWICE, also feel free to leave an email address in your message.

Q: Where is the shop and what are your hours?

A: Our kitchen is located in Culver City, CA. At the moment we do not have an actual store-front, but don't let that stop you!! We offer delivery options through out Los Angeles, the valley and Orange County as well as pick up in Culver City.

Our HOURS are Monday-Friday 8:00am-4:00pm Saturday 10am-2pm, we are closed on Sundays (unless you have consulted with us and coordinated a special event order) and do not check or return emails on Sunday, just a heads up!
We are closed select Holidays as well, and various times throughout the year when we take vacation, so we can refresh and be even better and bringing you the sweetest sweets- become a fan on our Facebook page, we will always announce upcoming closures via Facebook, and a post here on the blog as well.

Q: Do you ship?

A: Yup. We do.
We ship the cake pops and the brownie bites, for now the pie pops are a locals-only SoCal treasure.
Since we are a just-getting-going biz, our shipping rates are still not what we'd like them to be. Because our product is perishable we must send it via overnight service. The most economical so far has been through the USPS which ranges from $16-$28. We're hoping to get a negotiated rate with UPS or FedEx so we can pass the better pricing on to you! Stay tuned!!

Q: What if I have a BIG order, like more than 5 dozen cake pops, do you do that?

A. Most definitely! We'll consult with you and go over all the details of your event and customize a confection perfect for your special occasion! Please email us for more info on special events.

MORE QUESTIONS???? Email us!! info(at)sweetlifekitchen.com

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